How to Verify a Rental Application

by | Mar 25, 2013 | Tenant Screening

A rental application serves as a road map for screening tenants, and leads a landlord to highly qualified renters.

But obtaining the information in the rental application does little good if that information is not verified.

Have a set policy in place for verifying a rental application so the work can be done quickly and efficiently when the time comes. That policy should include these threshold steps:

1. Verify the identity of the applicant. It is best to do this before the property tour. If the application is completed outside your view, take steps to check that the applicant in front of you is the one who provided the information. For instance, ask a few random questions about the answers on the applicant and watch how the individual responds.

2. Review the application in its entirety looking for disqualifiers — income too low, occupants exceed legal limits, unauthorized pets and so on. If there is a mismatch, there is no need to go any further with the applicant.

3. Note whether every question is completed, and if the application is signed below the declaration that the information is true, and the consent to conduct a tenant background check. Messy, incomplete or unsigned applications generally should be rejected.

4. Run available tenant screening reports, including a credit report, and cross-reference the information in the application to the information in the report. Do the addresses match? Does the credit report appear to describe the same person? A credit report can prove the applicant’s lack of financial responsibility, list addresses that they may be hiding, or reveal if the applicant is using someone else’s identity — like a family member with the same address but better credit.

5. Review attached documentation. The specific documentation may be limited by local law, but generally includes items like pay stubs, bank records, or tax forms. Some landlords request bills or correspondence proving current or recent addresses. Does the information match the credit report? The application? Are there signs of alterations?

6. Verify income. Involve the applicant if necessary to gain access to the employer or government agency to verify the tenant’s ability to pay the rent.

7. Speak with the current and previous landlord references listed in the application to rule out a chronic problem tenant.

This post is provided by Tenant Verification Service, Inc., helping landlords reduce the risks of renting with fraud prevention tools that include Tenant Screening, Tenant Background Checks, (U.S. and Canada), as well as Criminal Background Checks, and Eviction Reports (U.S. only).

Click Here to Receive Landlord Credit Reports.

Disclaimer: The information provided in this post in not intended to be construed as legal advice, nor should it be considered a substitute for obtaining individual legal counsel or consulting your local, state, federal or provincial tenancy laws.

Property management software for Canadian Condos.

Property Boss

Property management software for single family, multifamily, and student housing.


Screening services for property managers and landlords. Select a market below.