Important Information about Sending and Receiving LTB Documents during the Postal Service Disruption
As a result of the current Canada Post labour dispute, mail delivery has been disrupted. During this time of uncertainty with this job action and potential back to work legislation, the LTB will hold off issuing any orders or documents, except in urgent, time sensitive situations.
If a landlord or tenant needs to serve a document on each other or the LTB, they must do so by a method other than mail. If sending by courier, you must make sure that the recipient will be able to receive the documents using this method of service, otherwise, use a different method of service.
If you want to file documents with the LTB, you may send your documents by courier, or you may file in person at one of the Board offices, or at a ServiceOntario location that accepts Board documents. As well, you may send your documents by fax to an LTB office.
If you have any questions, please contact the LTB and speak to a Customer Service Officer. (416-645-8080 or toll-free at 1-888-332-3234)
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Disclaimer: The information provided in this post in not intended to be construed as legal advice, nor should it be considered a substitute for obtaining individual legal counsel or consulting your local, state, federal or provincial tenancy laws.