Landlords Beware: Drop Box Thefts on the Rise

by Chris on November 11, 2013

The Sheriff’s Office in Jacksonville, Florida is warning landlords to avoid accepting rent in drop boxes. Officers there are investigating a string of rent thefts at apartment complexes throughout the city.

Thieves have been fishing items out of the drop boxes, and then cashing money orders.

tenant screeningLikewise, California real estate attorneys Kimball, Tirey & St. John LLP recently reported an increase in the number of landlord clients who have experienced drop box thefts.

As lawyers with KTS point out, tenants may have recourse when thieves take cheques, but that may not be the case with stolen money orders. That leads to the inevitable question: Who pays for the loss?

Tenants — and their lawyers —  may argue that depositing the rent into a drop box provided by the landlord means rent was paid, and the loss would transfer to the landlord who had control over the security of the box, including collection times. If the lease sanctions this method of payment, that could bolster a tenant’s argument.

But that’s not the whole story. The tenant may have been negligent in some manner, like leaving blank lines on a cheque or money order, making it more susceptible to fraud. A bank that accepts a forged or altered cheque may be liable for repayment. Depending upon the method of payment, the tenant may have a way to get the money back, and then make good on the rent payment.

Weeks may go by while a drop box theft is being investigated and a tenant makes any possible claims for the money. During that time, a landlord may want to hold off on threats to evict the tenant. Reducing any potential losses may require working closely with the tenant and the police.

For landlords who use drop boxes, it may be time to reconsider this option. Avoid drop box disputes by having renters physically hand in rent payments to apartment office personnel, or by using any of the available online payment systems.

This post is provided by Tenant Verification Service, Inc., helping landlords reduce the risks of renting with fraud prevention tools that include Tenant Screening, Tenant Background Checks, (U.S. and Canada), as well as Criminal Background Checks, and Eviction Reports (U.S. only).

Click Here to Receive Landlord Credit Reports.

Disclaimer: The information provided in this post in not intended to be construed as legal advice, nor should it be considered a substitute for obtaining individual legal counsel or consulting your local, state, federal or provincial tenancy laws.

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